Privacy Policy

Last updated: January 16, 2025

1. Introduction

Welcome to Hashtag Tools ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

2.1 Information You Provide

We collect information that you voluntarily provide when using our Service:

  • Contact information (name, email address) when you contact us
  • Topics and keywords you enter into our hashtag generator
  • Platform and tone preferences for hashtag generation

2.2 Automatically Collected Information

When you access our Service, we automatically collect certain information:

  • Device information (browser type, operating system)
  • Usage data (pages visited, time spent, features used)
  • IP address and general location information
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and maintain our Service
  • To generate personalized hashtag recommendations using AI
  • To respond to your inquiries and support requests
  • To improve and optimize our Service
  • To analyze usage patterns and trends
  • To detect and prevent fraud or abuse
  • To comply with legal obligations

4. AI and Data Processing

Our Service uses OpenAI's API to generate hashtag suggestions. When you use the hashtag generator:

  • Your input (topic, platform, tone preferences) is sent to OpenAI's servers
  • OpenAI processes this data according to their privacy policy
  • We do not store the generated hashtags permanently
  • OpenAI may use the data to improve their services, subject to their terms

For more information about how OpenAI handles data, please refer to OpenAI's Privacy Policy.

5. Information Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

  • Service Providers: With third-party service providers who perform services on our behalf (e.g., OpenAI for AI processing, Resend for email delivery)
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, sale, or acquisition of all or part of our business

6. Data Retention

We retain your information only for as long as necessary to provide the Service and fulfill the purposes outlined in this Privacy Policy. We will retain and use your information to the extent necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

7. Data Security

We implement appropriate technical and organizational security measures to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

9. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

  • The right to access your personal information
  • The right to correct inaccurate information
  • The right to request deletion of your information
  • The right to object to processing of your information
  • The right to data portability
  • The right to withdraw consent

To exercise these rights, please contact us through our contact form.

10. Children's Privacy

Our Service is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.

11. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

13. Third-Party Services

Our Service uses the following third-party services:

14. Contact Us

If you have any questions about this Privacy Policy, please contact us through our contact form or reach out to us on X (Twitter) at @hashtagtools_io.